Frequently Asked Questions

Art by Tubi

Frequently Asked Questions

GALLERY AND COMMISSION
ALL pieces are original and created by Tubi Ho, owned by ArtbyTubi.com. If you are interested in featuring my work, please fill out the Contact Link at the bottom of this page.

The use or re-creation of my artwork is welcomed, if it is not used to be re-sold. If you are interested in using my artwork for any reason, I ask that you contact me for permission and commission information. Failure to do so can and will result in LEGAL ACTION.  I will not hesitate to take appropriate LEGAL action on any individual who reproduces my product without my consent. 


ARTWORK AND PRINTS

**Artwork is noted either original piece or reproduction in product description**

I have partnered with Printful, a company located in Southern California that provides Direct to Canvas printing. Orders placed though my shop have a typical turnaround time of 2-7 Business Days and can take an additional 3-5 Business Days for delivery. Please plan on your order to arrive within 2 weeks.

Due to the nature of Print on Demand, we are unable to accept returns or exchanges. All sales are final. If you experience any issues regarding your order, please follow the Contact link at the bottom of this page.


SHOP, PAYMENT & SHIPPING

This store is powered by BigCartel.


What forms of payment do you accept? 
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.


How secure is this store? 
We are PayPal Verified and this store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account in order to checkout? 
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account it does speed up the process when you use it.


Shipping
As soon as your order is placed, you will receive an email confirmation from BigCartel. Once your order is shipped, you will receive another email including Tracking Number. 

Orders with in-stock items placed on business days are typically processed within 24-48 hours. Orders placed during weekends or holidays will be processed the following business day. 

Made to Order Items have a typical turnaround time of 2-7 Business Days and can take an additional 3-5 Business Days for delivery. Please plan on your order to arrive within 2 weeks.

All order related questions, please fill out our please follow the Contact link at the bottom of this page.